WWW.MAMAFABRICS.PL
TABLE OF CONTENTS:
1. GENERAL PROVISIONS
2. ELECTRONIC SERVICES IN THE ONLINE STORE
3. CONDITIONS FOR CONCLUDING A SALE AGREEMENT
4. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
5. COST, METHODS AND DATE OF DELIVERY AND RECEIPT OF THE PRODUCT
6. PRODUCT COMPLAINT
7. EXTRAJUDICIAL METHODS OF SETTLING COMPLAINTS AND PURSUING CLAIMS AND RULES
ACCESS TO THESE PROCEDURES
8. THE RIGHT TO WITHDRAW FROM THE CONTRACT
9. PROVISIONS CONCERNING ENTREPRENEURS
10. PERSONAL DATA IN THE ONLINE STORE
11. FINAL PROVISIONS
The www.mamafabrics.pl Online Store cares for the rights of consumers. The consumer may not waive the rights conferred on him by the Act on Consumer Rights. The provisions of the contracts less favorable to the consumer than the provisions of the Consumer Rights Act are invalid, and in their place the provisions of the Consumer Rights Act shall apply. Therefore, the provisions of these Regulations are not intended to exclude or limit any consumer rights conferred on them by mandatory provisions of law, and any possible doubts should be explained for the benefit of the consumer. In the event of any non-compliance of the provisions of these Regulations with the above provisions, these provisions shall prevail and should be applied.
1. GENERAL PROVISIONS
1.1. The online store available at www.mamafabrics.pl is run by Mama Design Concept Sp. z o.o. registered in the Register of Entrepreneurs kept by the District Court in Gdańsk, IV Commercial Division of the National Court Register under the number KRS 0000584341
Mama Design Concept Sp. z o.o.
ul. Topolowa 64
84-240 Reda
NIP 9581671099
KRS 0000584341
1.2. These Regulations are addressed both to consumers and entrepreneurs using
The Online Store (with the exception of point 9 of the Regulations, which is intended only for entrepreneurs).
1.3. The administrator of personal data processed in connection with the implementation of the provisions of this
Of the Regulations is the Service Provider. Personal data is processed for purposes, to the extent and on the basis of principles
indicated in the Regulations of the Online Store. Providing personal information is voluntary. Each one
the person whose personal data is processed by the Service Provider has the right to inspect their content and the right to them
updating and correcting.
1.4. Definitions:
1.4.1 WORKING DAY - one day from Monday to Friday, excluding public holidays
work.
1.4.2 REGISTRATION FORM - a form available in the Online Store that allows you to create
Accounts.
1.4.3 ORDER FORM - Electronic Service, interactive form available in the Store
Internet that allows you to place an Order, in particular by adding Products to
electronic basket and defining the terms of the Sales Agreement, including the method of delivery and
payments.
1.4.4 CUSTOMER - (1) a natural person with full legal capacity, and in accidents
provided for by generally applicable regulations, also a natural person having
limited legal capacity; (2) legal person; or (3) an organizational unit
without legal personality, which the law recognizes as legal capacity; - which has concluded or
intends to conclude a Sales Agreement with the Seller.
1.4.5 CIVIL CODE - the Civil Code Act of April 23, 1964 (Journal of Laws 1964 No. 16, item 93 with
d.).
1.4.6 ACCOUNT - Electronic Service, marked with an individual name (login) and password provided by
The Service Recipient's collection of resources in the Service Provider's IT system in which they are collected
data provided by the Service Recipient and information about Orders placed by him in the Store
Internet.
1.4.7 NEWSLETTER - Electronic Service, electronic distribution service provided by
Service Provider via e-mail, which allows all users
from it, the Service Users automatically receive cyclical content of subsequent editions from the Service Provider
a newsletter containing information about Products, news and promotions in the Online Store.
1.4.8 PRODUCT - a movable item available in the Online Store which is the subject of the Sales Agreement
between the Customer and the Seller.
1.4.9 TERMS AND CONDITIONS - these Online Store regulations.
1.4.10 ONLINE STORE - the Service Provider's online store available at the Internet address:
www.mamafabrics.pl on the Shoper store platform.
1.4.11 SELLER; SERVICE PROVIDER -
Mama Design Concept Sp. z o.o. registered in the Register of Entrepreneurs kept by the District Court in Gdańsk, IV Commercial Division of the National Court Register under the number KRS 0000584341
Mama Design Concept Sp. z o.o.
ul. Topolowa 64
84-240 Reda
NIP 9581671099
KRS 0000584341
e-mail address: kontakt@mamafabrics.pl,
1.4.12 SALES CONTRACT - a Product sales contract concluded or concluded between the Customer and
The Seller via the Online Store.
1.4.13 ELECTRONIC SERVICE - a service provided electronically by the Service Provider for
Recipients via the Online Store.
1.4.14 SERVICE RECIPIENT - (1) a natural person with full legal capacity, and in
in cases provided for by generally applicable regulations, also a natural person
having limited legal capacity; (2) legal person; or (3) a unit
organizational without legal personality, which the law grants legal capacity; -
using or intending to use the Electronic Service.
1.4.15 CONSUMER RIGHTS ACT, ACT - the Act of May 30, 2014 on the rights of
consumer (Journal of Laws of 2014, item 827 as amended).
1.4.16 ORDER - Customer's declaration of intent submitted via the Order Form and aimed at
directly to conclude a Product Sales Agreement with the Seller.
2. ELECTRONIC SERVICES IN THE ONLINE STORE
2.1. The following Electronic Services are available in the Online Store: Account, Order Form and Newsletter.
2.1.1 Account - the use of the Account is possible after the Customer has completed a total of two consecutive steps - (1)
completing the Registration Form, (2) clicking the "Register" field after clicking the window
"I have read the regulations of the online store and accept its content" and (3) confirmation of willingness
creating an Account by clicking on the confirmation link sent automatically to the e-mail address provided
electronic. It is necessary for the Service Recipient to provide the following data in the Registration Form
Recipients: e-mail address and password.
2.1.1.1 The Account Electronic Service is provided free of charge for an indefinite period of time. The Service Recipient has the option to
at any time and without giving any reason, delete the Account (resignation from the Account) by sending an appropriate one
requests to the Service Provider, in particular via e-mail to the following address:
kontakt@mamafabrics.pl or in writing to the following address: ul. Topolowa 64, 84-240 Reda.
2.1.2 Order Form - the use of the Order Form begins when it is added by the Customer
the first Product to the electronic basket in the Online Store. Placing an Order takes place after
the Client completes two consecutive steps in total - (1) after completing the Order Form and (2)
clicking on the Online Store website after completing the Order Form field "I confirm the purchase" -
Until then, it is possible to modify the entered data on your own (for this purpose, please go to
displayed messages and information available on the Online Store website). In the Form
For orders, it is necessary for the Customer to provide the following data about the Customer: name and
name / company name, address (street, house / flat number, zip code, city, country), postal address
e-mail, contact telephone number and data regarding the Sales Agreement: Product / s, quantity
Product (s), place and method of delivery of the Product (s), method of payment. In the case of customers who are not
Consumers must also provide the company name and tax identification number.
2.1.2.1 The Electronic Service Order Form is provided free of charge and is of a one-off nature and is subject to change
ending upon placing the Order through it or upon early termination
placing an Order through it by the Service Recipient.
2.1.3 Newsletter - the use of the Newsletter takes place after entering in the "Newsletter" tab visible on the Store's website
Internet e-mail address to which subsequent editions of the Newsletter are to be sent and clicked
the "Subscribe" field. You can also subscribe to the Newsletter by selecting the appropriate checkbox in
while creating an Account - upon creating the Account, the Service Recipient is subscribed to the Newsletter.
2.1.3.1 The Newsletter Electronic Service is provided free of charge for an indefinite period. The recipient has
the possibility, at any time and without giving any reason, to unsubscribe from the Newsletter (unsubscribe from the Newsletter) by
sending a relevant request to the Service Provider, in particular via e-mail to the following address:
kontakt@mamafabrics.pl or in writing to the following address: ul. Topolowa 64, 84-240 Reda.
2.2 Technical requirements necessary for cooperation with the ICT system used by the Service Provider:
(1) a computer, laptop or other multimedia device with Internet access; (2) access to electronic mail; (3)
Internet browser: Mozilla Firefox version 11.0 and higher or Internet Explorer version 7.0 and higher, Opera v
version 7.0 and higher, Google Chrome version 12.0.0
3. CONDITIONS FOR CONCLUDING A SALE AGREEMENT
3.1 The conclusion of the Sales Agreement between the Customer and the Seller takes place after prior submission by the Customer
Orders using the Order Form in the Online Store in accordance with point 2.1.2 of the Regulations.
3.2 The price of the Product shown on the website of the Online Store is given in Polish zlotys and includes
taxes. About the total price including taxes of the Product that is the subject of the Order, as well as about the costs
delivery (including charges for transportation, delivery and postal services) and other costs, and when not
you can determine the amount of these fees - the customer is informed about the obligation to pay them on the Store's website
The Internet when placing the Order, including when the Customer expresses his will to be bound
a Sales Agreement.
3.3 The procedure for concluding a Sales Agreement in the Online Store using the Order Form
3.3.1 The conclusion of the Sales Agreement between the Customer and the Seller takes place after prior submission by the Customer
Orders in the Online Store in accordance with point 2.1.2 of the Regulations.
3.3.2 After placing the Order, the Seller immediately confirms its receipt and at the same time accepts it
Order for execution. Confirmation of receipt of the Order and its acceptance for implementation takes place
by sending by the Seller an appropriate e-mail to the Customer provided during the submission
Orders the Customer's e-mail address, which contains at least the Seller's statements about
receipt of the Order and its acceptance for implementation as well as confirmation of the conclusion of the Sales Agreement. WITH
the moment the Customer receives the above e-mail, a Sales Agreement is concluded between
The customer and the seller.
3.4 The content of the concluded Sales Agreement is recorded, secured and made available to the Customer
by (1) making these Regulations available on the Online Store website and (2) sending
To the customer, the e-mail message referred to in point 3.3.2. Of the Regulations. The content of the Sales Agreement is
additionally recorded and secured in the IT system of the Seller's Online Store.
4. METHODS AND TERMS OF PAYMENT FOR THE PRODUCT
4.1 The Seller provides the Customer with the following payment methods under the Sales Agreement:
4.1.1 Payment by bank transfer to the Seller's bank account.
4.1.2.1 Bank: mBank
4.1.2.2 Account number: mBank 85114020040000330275926050
4.2 Payment term:
4.2.1 If the Customer chooses to pay by bank transfer, the Customer is obliged to make the payment within 7 calendar days from the date of the Agreement.
Sales.
5. COST, METHODS AND DATE OF DELIVERY AND RECEIPT OF THE PRODUCT
5.1 The delivery of the Product is available on the territory of the Republic of Poland.
5.2 The delivery of the Product to the Customer is payable, unless the Sales Agreement provides otherwise. Product delivery costs (including fees for transport, delivery and postal services) are indicated to the Customer on the Online Store website in the "Time and delivery costs" tab and when placing the Order, including when the Customer expresses the will to be bound by the Sales Agreement.
5.3 The Seller provides the Customer with the following methods of delivery or collection of the Product:
5.3.1 Courier delivery.
5.4 The date of delivery of the Product to the Customer is up to 7 Business Days, unless a shorter period is specified in the description of the Product or when placing the Order. In the case of Products with different delivery times, the delivery date is the longest given date, which, however, may not exceed 7 Business Days. The start of the period for delivery of the Product to the Customer is counted as follows:
5.4.1 If the Customer chooses the method of payment by bank transfer, electronic payment or credit card
- from the date of crediting the Seller's bank account or settlement account.
6. PRODUCT COMPLAINT
(APPLIES TO SALES CONTRACTS CONCLUDED FROM 25 DECEMBER 2014)
6.1 The basis and scope of the Seller's liability towards the Customer, if the sold Product has a physical defect or
legal (warranty) are defined by generally applicable laws, in particular in the Civil Code.
6.2 The Seller is obliged to provide the Customer with a Product without defects. Detailed information about
the Seller's liability for a Product defect and the Customer's rights are specified on the Store's website
Internet in the "Returns and Complaints" tab.
6.3 A complaint may be submitted by the Customer, for example:
1 in writing to the following address: ul. Topolowa 64, 84-240 Reda;
2 in electronic form via e-mail to the following address: kontakt@mamafabrics.pl;
6.4 It is recommended that the Customer provide in the description of the complaint: (1) information and circumstances regarding the subject of the complaint, in particular the type and date of the defect; (2) demand a method of bringing the Product into compliance with the Sales Agreement or a declaration of price reduction or withdrawal from the Sales Agreement; and (3) contact details of the person submitting the complaint - this will facilitate and accelerate the consideration of the complaint by the Seller. The requirements set out in the preceding sentence are only recommendations and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
6.5 The Seller will respond to the Customer's complaint immediately, no later than within 14 calendar days from the date of its submission. Failure to respond to the Seller within the above-mentioned period means that the Seller considered the complaint justified.
6.6 The Customer who exercises the rights under the warranty is obliged to deliver the defective Product at the Seller's expense to the following address: ul. Topolowa 64, 84-240 Reda. If, due to the type of the Product or the method of its installation, the delivery of the Product by the Customer would be excessively difficult, the Customer is obliged to make the Product available to the Seller at the place where the Product is located.
7. EXTRAJUDICIAL METHODS OF DEALING WITH COMPLAINTS AND INVESTIGATING
CLAIMS AND RULES OF ACCESS TO THESE PROCEDURES
7.1 Detailed information on the possibility for the Customer who is a consumer to use out-of-court complaint and redress methods as well as the rules of access to these procedures are available at
offices and on the websites of poviat (municipal) consumer ombudsmen, social organizations,
whose statutory tasks include consumer protection, Provincial Inspectorates of the Trade Inspection and under
the following internet addresses of the Office of Competition and Consumer Protection:
http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and
http://www.uokik.gov.pl/wazne_adresy.php.
7.2 A customer who is a consumer has the following extrajudicial methods of use as an example
considering complaints and pursuing claims:
7.2.1 The customer is entitled to apply to the permanent amicable consumer court referred to in Art. 37
of the Act of December 15, 2000 on the Trade Inspection (Journal of Laws of 2001, No. 4, item 25, as amended), with a request for
settlement of a dispute arising from the concluded Sales Agreement. Regulations of the organization and operation of the permanent
arbitration tribunals are defined by the ordinance of the Minister of Justice of September 25, 2001 in
on the rules of organization and operation of permanent amicable consumer courts. (Journal of Laws 2001, no
113, item. 1214).
7.2.2 The customer is entitled to apply to the provincial inspector of Trade Inspection, in accordance with Art. 36 of the Act
of December 15, 2000 on the Trade Inspection (Journal of Laws of 2001, No. 4, item 25, as amended), with a request to initiate
mediation proceedings regarding the amicable settlement of the dispute between the Customer and the Seller.
Information on the rules and procedure of the mediation procedure conducted by the voivodeship inspector of the Inspection
Handlowa is available at the offices and on the websites of individual Voivodships
Inspectorates of the Trade Inspection.
7.2.3 The Customer may obtain free assistance in resolving the dispute between the Customer and the Seller by using
also from the free help of the poviat (municipal) consumer ombudsman or social organization to which
statutory tasks include consumer protection (including the Consumers 'Federation, the Consumers' Association
Polish). Advice is provided by the Federation of Consumers at the email address bilety@dlakonsumentow.pl
and by the Association of Polish Consumers under the toll-free consumer hotline number 800 889 866.
7.3 At the address http://ec.europa.eu/consumers/odr there is an online platform for resolving disputes between consumers and entrepreneurs at the EU level (ODR platform). The ODR platform is an interactive and multilingual website with a one-stop shop for consumers and entrepreneurs seeking out-of-court settlement of a dispute regarding contractual obligations arising from an online sales speech or contract for the provision of services.
8. THE RIGHT TO WITHDRAW FROM THE CONTRACT
(APPLIES TO SALES CONTRACTS CONCLUDED FROM 25 DECEMBER 2014)
8.1 A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving it
reasons and without incurring costs, except for the costs specified in point 8.8 of the Regulations. To meet the deadline
it is enough to send the statement before its expiry. The declaration of withdrawal from the contract may be submitted on
example:
8.1.1 in writing to the following address: ul. Topolowa 64, 84-240 Reda
8.1.2 in electronic form via e-mail to the following address: kontakt@mamafabrics.pl;
8.2 An exemplary model withdrawal form is included in Annex 2 to the Consumer Rights Act and
additionally, it is available on the Online Store website in the "Withdrawal" tab (in the "Help" tab).
The consumer may use the form template, but it is not obligatory.
8.3 The period for withdrawal from the contract begins:
1 for a contract in the performance of which the Seller releases the Product, being obliged to transfer its ownership (e.g.
Sales Agreement) - from taking the Product into the possession of the consumer or a third party designated by him
than the carrier, and in the case of a contract that: (1) includes multiple Products that are delivered separately, in batches or
in parts - from taking possession of the last Product, batch or part, or (2) consists in regular delivery
Products for a specified period of time - from taking possession of the first of the Products;
8.3.2 for other contracts - from the date of conclusion of the contract.
8.4 In the event of withdrawal from a distance contract, the contract is considered void.
8.5 The Seller is obliged to immediately, not later than within 14 calendar days from the date of receipt of the statement
the consumer to withdraw from the contract, return to the consumer all payments made by him, including costs
Product delivery (except for additional costs resulting from the delivery method chosen by the Customer other than
the cheapest standard delivery method available in the Online Store). The seller refunds the payment using
the same method of payment as used by the consumer, unless the consumer has expressly agreed to a different method of return,
which does not involve any costs for him. If the Seller has not offered to collect the Product himself from
consumer, may withhold the reimbursement of payments received from the consumer until receipt of the Product from
the return or delivery by the consumer of proof of his return, depending on which event occurs
earlier.
8.6 The consumer is obliged to immediately, not later than within 14 calendar days from the date on which he withdrawn from
of the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless
The seller offered to pick up the Product himself. To meet the deadline, it is enough to return the Product before it
elapse. The consumer may return the Product to the following address: ul. Topolowa 64, 84-240 Reda.
8.7 The consumer is responsible for the diminished value of the Product as a result of its use
going beyond what is necessary to establish the nature, characteristics and functioning of the Product.
8.8 Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear:
8.8.1 If the consumer has chosen a Product delivery method other than the cheapest standard delivery method available in the Store
Internet, the Seller is not obliged to reimburse the consumer for additional costs
costs.
8.8.2 The consumer bears the direct costs of returning the Product.
8.9 The right to withdraw from a distance contract is not available to the consumer in relation to contracts:
1 (1) for the provision of services, if the Seller has fully provided the service with the express consent of the consumer who has been
informed before the commencement of the service that he will lose his right after the Seller has fulfilled the service
withdrawal from the contract; (2) where the price or remuneration depends on fluctuations in the financial market over which
The seller does not exercise control and which may occur before the deadline to withdraw from the contract; (3) in which
the subject of the service is a non-prefabricated product, manufactured according to the consumer's specification or serving
meeting his individual needs; (4) in which the subject of the service is the Product subject
to spoil quickly or have a short shelf life; (5) in which the subject of the service is the Product
delivered in a sealed package which cannot be returned once opened due to
health protection or for hygiene reasons, if the packaging has been opened after delivery; (6) in which
the subject of the service are Products that after delivery, due to their nature, remain inseparable
combined with other things; (7) in which the subject of the service are alcoholic beverages, the price of which has been fixed
agreed upon conclusion of the Sales Agreement, and which may be delivered only after 30 days and of which
the value depends on fluctuations in the market over which the Seller has no control; (8) in which the consumer has expressly requested that
The seller came to him for urgent repair or maintenance; if the Seller provides
additionally, services other than those requested by the consumer or provide Products other than spare parts
necessary for the repair or maintenance, the consumer has the right to withdraw from the contract in
in relation to additional services or Products; (9) in which the subject of the service are sound recordings or
visual or computer programs delivered in a sealed package, if the package has been opened
after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts; (11)
concluded through a public auction; (12) for the provision of accommodation services other than for purposes
housing, transport of goods, car rental, catering, services related to leisure, events
entertainment, sports or cultural activities, if the contract specifies the day or period of service provision; (13) o
delivery of digital content that is not recorded on a tangible medium, if the performance has started
with the express consent of the consumer before the deadline to withdraw from the contract and after informing him by
Seller about the loss of the right to withdraw from the contract.
9. PROVISIONS CONCERNING ENTREPRENEURS
9.1 This section of the Regulations and the provisions contained therein apply only to Clients and Customers who are not
consumers.
9.2 The Seller has the right to withdraw from the Sales Agreement concluded with the Customer who is not a consumer on time
14 calendar days from the date of its conclusion. Withdrawal from the Sales Agreement in this case may take place without giving
reasons and does not give rise to any claims on the part of the Customer who is not a consumer in relation to the Seller.
9.3 In the case of Customers who are not consumers, the Seller has the right to limit the available payment methods, incl
also require prepayment in full or in part, regardless of the payment method chosen by the Customer
and the fact of concluding a Sales Agreement.
9.4 Upon the release of the Product by the Seller to the carrier, the benefits are transferred to the Customer who is not a consumer and
burdens associated with the Product and the risk of accidental loss or damage to the Product. Seller in such
the accident is not responsible for the loss, defect or damage to the Product arising from its acceptance for transport
until it is delivered to the Customer and for delay in transporting the parcel.
9.5 In the event of sending the Product to the Customer via a carrier, the Customer who is not a consumer is obliged
examine the parcel in time and in the manner accepted for parcels of this type. If it finds that it took place during the transport
loss or damage to the Product, is obliged to take all steps necessary to determine
carrier's liability.
9.6 Pursuant to Art. 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product towards the Customer no
being a consumer is excluded.
9.7 In the case of Service Recipients who are not consumers, the Service Provider may terminate the contract for the provision of the Service
Electronic with immediate effect and without giving reasons by sending the Service User an appropriate one
statements.
9.8 Liability of the Service Provider / Seller in relation to the Service Recipient / Customer who is not a consumer, irrespective of
on its legal basis, it is limited - both as part of a single claim, as well as for all claims
in total - up to the amount of the price paid and delivery costs under the Sales Agreement, but not more than the amount
one thousand zlotys. The Service Provider / Seller is liable to the Service Recipient / Customer no
being a consumer only for typical damages foreseeable at the time of concluding the contract and shall not be liable
liability for lost profits in relation to the Service Recipient / Customer who is not a consumer.
9.9 Any disputes arising between the Seller / Service Provider and the Customer / Service User who is not a consumer shall be
submitted to the court having jurisdiction over the seat of the Seller / Service Provider.
10. PERSONAL DATA IN THE ONLINE STORE
10.1 The administrator of the personal data of the Service Users / Customers collected via the Online Store is
Seller.
10.2 The personal data of the Service Users / Customers collected by the administrator via the Online Store are collected
- in accordance with the will of the Service Recipient / Customer - in order to implement the Sales Agreement or contract for the provision of Electronic Services.
10.3 Possible recipients of personal data of the Online Store Customers:
10.3.1 In the case of a Customer who uses the Online Store with the method of delivery by post or parcel
courier, the Administrator provides the collected personal data of the Customer to the selected carrier or intermediary
carrying out shipments at the request of the Administrator.
10.3.2 In the case of a Customer who uses the Online Store with the method of electronic payments or with a payment card
The administrator provides the collected personal data of the customer to the selected entity servicing the above payments in
Online Store.
10.4 The Service Recipient / Customer has the right to access their data and correct them. A request in this regard can be made
complex for example:
10.4.1 in writing to the following address: ul. Topolowa 64, 84-240 Reda;
10.4.2 in electronic form via e-mail to the following address: kontakt@mamafabrics.pl
10.5 Providing personal data is voluntary, but failure to provide the personal data specified in the Regulations
necessary to conclude a Sales Agreement or contract for the provision of Electronic Services results in the lack of possibility
conclusion of this contract. Data necessary to conclude a Sales Agreement or contract for the provision of Electronic Services
they are also indicated each time on the website of the Online Store before concluding a given contract.
UPDATED PERSONAL DATA The information indicated below is also made available to the User at the time of collecting his personal data on the Store's websites.
The administrator of the personal data of the Store User is Mama Design Concept sp.z o.o. The administrator processes the personal data of the Store's Users in accordance with the General Data Protection Regulation of 27 April 2016 ("GDPR").
Contact: kontakt@mamafabrocs.pl
The personal data of the Store's Users are processed, inter alia, in the following scope: in order to perform contracts for the sale of goods from the Store concluded with the User - the basis for data processing in this case will be the contract concluded with the Administrator by accepting the Store's regulations;
in order to maintain the Store's User account - the basis for data processing will in this case be the contract concluded with the Administrator by creating an account and accepting the Store's regulations;
in order to carry out complaint processes - in this case, the basis for processing is the Administrator's obligation resulting from the legal provision regarding the warranty for defects in the sold item;
if the User gives separate consents, commercial information may be sent to the User's e-mail address or his telephone number, regarding the goods offered for sale in the Store, including promotional offers - in this case, the basis for processing the User's data is his consent, which it is not obligatory and may be withdrawn at any time;
in order to send personalized marketing messages to the User on the Store's website, e.g. in the form of suggestions to purchase goods using profiling. The messages will be prepared on the basis of an analysis of the purchases made by the User - the basis for processing the User's data in this case will be the Administrator's legitimate interest in marketing the goods offered in the Store;
for marketing purposes - to the delivery address provided by the User, the Administrator from time to time send information about the offer of the www.mamafabrics.pl store or the offer of its business partners - the basis for processing the User's personal data in this regard will be the legitimate interest of the Administrator or its partners consisting in marketing of the goods indicated in the offer; The User may at any time object to the processing of his personal data in the above scope by contacting the Store, for statistical purposes for the internal needs of the Administrator - in this case, the basis for processing will be the legitimate interest of the Administrator consisting in collecting information enabling the development of activities and adapting services to the needs of the Store's Users,
in order to confirm the performance of the Administrator's obligations and to pursue claims or defend against claims that may be directed against the Administrator, to prevent or detect fraud - the basis for the processing of User's data in this case will be the Administrator's legitimate interest, which is the protection of rights, confirmation of the performance of obligations and obtaining due to this remuneration due from the Administrator's clients.
When making purchases in the Store, the User provides certain personal data necessary to perform the sales contract. The refusal to provide the data necessary to complete the order results in the Store's inability to perform the sales contract. It is not obligatory for the User to consent to receiving commercial information to the e-mail address provided or the telephone number provided for the implementation of the concluded contract for the sale of Goods. If consent is given, it may be withdrawn at any time. Withdrawal of consent does not affect the lawfulness of the processing prior to the withdrawal.
The Administrator will provide the User's personal data to entities that cooperate with us in the performance of the sales contract for the goods purchased by the User, including the receipt of payment for the purchased goods, as well as the delivery of the goods.
The personal data provided by the User will be processed in the period necessary to perform the sales contract, as well as complaint claims, as well as confirm the performance of the Administrator's obligations and pursue claims or defend against claims that may be directed against the Administrator - but not longer than 10 years from the date of transfer The Administrator by the User of his data.
The administrator uses IT and organizational security to minimize the risk of data leakage, destruction, disintegration, such as: firewall system, anti-virus and anti-spam security systems, internal access procedures, data processing and disaster recovery, as well as a backup system operating at multiple levels .
Pursuant to the principles set out in the GDPR, the User has the following rights in connection with the processing of his personal data by the Administrator in connection with the operation of the Store: the right to access data, update it, the right to request the transfer of data, delete it, object to data processing and the right to request limitation The User has the right to lodge a complaint with the President of the Personal Data Protection Office in connection with the processing of the User's personal data by the Administrator.
11. FINAL PROVISIONS
11.1 Agreements concluded via the Online Store are concluded in Polish.
11.2 Amendments to the Regulations:
11.2.1 The Service Provider reserves the right to amend the Regulations for important reasons, that is: changes in regulations
laws; changes in payment and delivery methods - to the extent to which these changes affect the implementation of provisions
of these Regulations.
11.2.2 In the event of concluding contracts of a continuous nature on the basis of these Regulations (e.g. provision of the Service
Electronic - Account) the amended regulations bind the Service Recipient if the requirements specified in art.
384 and 384 [1] of the Civil Code, that is, the Service Recipient was properly informed about the changes and did not terminate
the contract within 14 calendar days from the date of notification. In the event that the amendment to the Regulations was effective
the introduction of any new fees or an increase in the existing fees the Service Recipient who is a consumer has
the right to withdraw from the contract.
11.2.3. In the case of concluding agreements of a nature other than continuous ones (eg Agreement
Sales) changes to the Regulations will not in any way infringe the acquired rights of the Service Recipients / Customers
consumers before the date of entry into force of amendments to the Regulations, in particular, changes to the Regulations will not have
impact on already placed or placed Orders and concluded, implemented or performed Sales Agreements.
11.3 In matters not covered by these Regulations, generally applicable law shall apply
Polish, in particular: the Civil Code; the Act on the provision of electronic services of July 18, 2002.
(Journal of Laws of 2002, No. 144, item 1204, as amended); for Sales Agreements concluded from December 25, 2014 with clients who are
consumers - the provisions of the Act on consumer rights of 30 May 2014 (Journal of Laws of 2014, item 827, as amended); and other
relevant provisions of generally applicable law.